Cx Focus by 21Detour

0:51

CUSTOMER SUCCESS TRIVIA TIME.Let's see how well you really know your CS basics.

0:38

LinkedIn hack that get you job offers without you having to apply #jobhacks #linkedinprofile #job

0:47

CUSTOMER SUCCESS TRIVIA TIME! #education #customersuccess #gameplay

39:20

Customer Retention (Retention for Customer Success Manager)

1:33

World Economic Forum's (WEF) Future of Jobs Report 2025 reveals #joblessfuture #globalworkforce

1:33:08

Customer Journey Mapping

1:07:37

Serving a Multilingual Continent Language, Localization & Loyalty

1:02:11

Building Empathetic and Empowered CS Teams in Africa

1:06:56

Measuring Success in Africa’s Unique Context

1:39:37

From Support to Success

1:26:52

How Infrastructure Affects CS in Africa

1:00:03

Coaching Customers, Not Just Supporting Them

1:19

How To Prepare For Your First Interview

0:35

How to earn Six-Figures| Leave Low Paying Jobs #customersuccess

0:24

How to Get Jobs Through Referrals #customersuccess #jobs #remotejobs #startup

0:57

Resume and CV tips to get you hired today #customersuccess #resume #cvservices

0:41

What’s Customer Success? #customersuccess #techjobs #remotejobs #cs

1:15

Handling customers part 1

1:13

Here’s How to Leverage your experience to land Customer Success Role #customersuccess #cx #cxtrends

0:40

Why you need to get into Customer Success. customer successcustomer success manager customer success

1:38:36

Elevate Your CSM Career Mentorship Program (Class 5)

1:41:02

CLASS 4 Elevate Your CS Career Mentorship Program

1:45:04

CLASS THREE 2025 ELEVATE YOUR MENTORSHIP PROGRAM

1:28:56

CLASS TWO 2025 Elevate MENTORSHIP CLASS

0:34

Do you need #customerservice #customersupport experience to become a customer success manager? #cx

1:37:47

CLASS ONE 2025 Elevate MENTORSHIP CLASS

24:32

How Humans And AI Can Work Together

4:00

Customer Success Management in Africa pt 1

0:41

Customer Success. Register to attend the largest customer success event in Nigeria #customersuccess

14:28

Kickoff Video By Michael Gloria #kickoff #customeronboarding #customertraining #QBR #saas

15:32

QBR By Gloria Michael

6:56

Learn Notion in Few Minutes

7:59

Learn Intercom in 7 Minutes #crmtools #intercom #customerservice #customersupport #customersuccess

0:16

5 Customer Success Interview Questions #interviewready #employment #csminterview #jobseeker

2:18

How To Ace Your Intro interview Videos

1:01

How to Ace Interview Introduction Videos #interview #jobseeker #tellmeaboutyourself #hr #employment

0:49

Workflow Process Management Tools. #customerexperience #remotework #customerservice #customersuccess

0:58

Metrics for customer support/ customer success manager #metrics #customersuccessmetric

6:07

How to Manage Churn as a Customer Success Manager/ Customer Support Manager #churn #customersuccess

14:28

Customer Kickoff By Michael Ojima Gloria #customerkickoff

4:57

Customer Discovery Project

4:51

Customer Success Handover By Gloria Ojima Michael

10:56

Utilizing Technology to Enhance Customers Experience

2:43

Customer ExperienceCX; Scope of CX

2:21

Tech Trends Africa AwardInterview

2:00

What is Customer Experience CX

1:20

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