Thena

0:26

Autonomous customer support for B2B teams | Thena AI | Modern B2B customer support

2:38

How to build an AI chatbot for Customer support (No code needed) | AI conversational ticketing

1:46

Setting up email for customer support | Email ticketing system | AI ticketing | Thena

1:11

Setting up Slack for Customer support | AI ticketing | Thena

0:32

Customer support AI agent | Jamie | Slack ticketing

0:34

Customer support AI agents | Thena | Omni-channel support for B2B teams | Slack | Email

0:40

Sign up with Thena in 30 seconds | Customer support AI | Slack ticketing

0:36

Discord ticketing | Integrate Discord with ticketing system | Thena

5:34

Thena dashboard overview | Slack Customer support | Modern B2B ticketing

1:49

Shared inbox for customer support | Slack | Email | MS Teams | Web chat

3:51

Thena and Linear integration demo | Support and product ticketing in one view

1:36

Configure Thena Web chat | Technical guide

1:01

Customer support portal | Thena

3:41

Broadcast to 100s of channels in Slack | Thena

0:12

Customer support triage in Slack | Thena

1:49

Integrate Slack and MS Teams | Reply from Slack to MS Teams | Thena

59:34

The Role of Slack in Customer Success & Support

57:41

Thena.ai and Vitally.io - How to Win at CS by Meeting Customers Where They Actually Work.

42:39

Slack implementation with experts | Customer success, customer support, & Internal helpdesk

1:50

AI tags for Slack | Slack productivity | Customer success | Customer success

2:12

Can you make Slack your primary customer communication channel with customers?

0:25

incident.io manages 100+ Slack channels like a pro with thena.ai

0:46

Slack for customer success? #slack #customersupport #customerservice #customersuccess

1:00

Benefits of servicing customers in Slack | Sonam Dabholkar | Gong

43:50

Build 100+ customer relationships on Slack | Learn from incident.io #customersupport #slack

0:21

Manage 100+ customers on Slack | Thena X incident.io

0:21

Thena X incident.io | Omni-channel customer support from Slack

2:56

Transform customer support with Slack | Thena X Mixpanel

53:25

Collaborate with customers on Slack | Solution Engineers | Data Solution Architects | B2B SaaS

3:10

Zendesk Slack Integration | Customer Support on Slack | Thena

3:05

Reply to emails from Slack #customersupport

0:30

Customer Support is 2X faster on Slack #b2bsaas #customersupport

58:37

How does Mixpanel manage 2000 Customer Support Tickets every month? #b2bsaas

0:30

Simplify Customer Support with AI | Slack Thena #b2bsaas #customersupport

4:13

Most important Customer Support metrics in B2B SaaS

2:48

Best Practices for Customer Support in Slack | B2B | Customer Communication

2:21

Customer Support Tech Stack at Mixpanel | SaaS | B2B

0:28

Use AI in Slack to manage customers

0:18

Zendesk Slack Integration with Thena | Customer Support on Slack

2:17

Using AI for Customer Support in Slack | Spend hours no more

4:21

Setup automated responses on Slack when you are Out of Office | Slack OOO

5:44

Setting Up and Using Tags in Slack with Thena | B2B SaaS | Customer Support

47:08

Learn how to use Slack for Customer Support | UserEvidence | Thena

3:55

Key metrics to track B2B SaaS customer service in 2023?

6:01

B2B SaaS Customer Onboarding on Slack #customersuccess #customeronboarding #customersupport

1:13

Thena Introduction - B2B Customer Engagement Platform | Manage customers in Slack #customersuccess

0:38

Kanban for Slack | Customer messages on Slack in Kanban view #customersuccess #b2b #slackapp

56:17

Maximizing CSAT for B2B SaaS w/ Branch, Mode, & Sprig

2:03

Slack for customer channels: How to get your team onboard

2:04

Slack for Sales: Onboarding & Compliance

2:11

Intercom Slack Bi-directional Integration with Thena

5:35

Slack vs Email: How to connect with customers

57:51

Shared Slack Channels with Customers - Branch, Mixpanel, Embrace and Mutiny

1:01

Manage your customers in Slack with Thena #customercommunication #customercollaboration