Customers are spending, on average, just 1% of their online time in banks’ digital channels.
However, they have a lot more interactions with bank services during the day.
Every banking transaction becomes an opportunity to deliver value, and LATINIA’s solution enables this.
When your card is declined for example, and you don’t understand what happened. It is frustrating to have to leave the store and take the time to call customer service.
LATINIA’s notifications prevent all kinds of unpleasant experiences with a simple message sent right away, to mitigate the pain. Customers are having exceptional experiences today, and banks can count on Latinia: A real-time decision and communication software, designed for the baking industry.