The Business Fix Podcast
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2 回視聴 ・ 1いいね ・ 2025/09/03
Want empowered employees who actually care about the customer?
Hire for curiosity, not control. “How can I help you?” shouldn't be a rehearsed script, it should be a natural instinct.
Chrissy and Josh explain how curiosity builds better service, why attitude trumps skill in frontline roles, and what interview questions uncover the real mindset of candidates.
Build a customer experience that feels human, not mechanical.
Are you looking to move your business forward? Make sure that you follow us here and also visit www.businessfixpodcast.com/home
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