Both 1-800’s Facebook and Twitter accounts were flooded with complaints from customers who were extremely disappointed with their Valentine’s Day experiences. Jen Markham (@jenmarkham) explains.

Subscribe to our channel: youtube.com/buzz60
For more viral buzz, check out    • Animal Cam  

Buzz60 is designed for the way we live now. Short, quirky video snacks that are a little sassy, and always smart. Buzz 60 -- and the Buzz60 channel on YouTube - produces all kinds of news video clips for web viewers who want more than just repurposed content. Our team is a diverse group of video journalists with dozens of Emmy awards, an authentic sense of humor, and a mandate to connect with viewers every day.

Like us Facebook: www.facebook.com/buzz60
Follow us on Twitter: twitter.com/Buzz60
Add us to your Circle on Google+: bit.ly/12nIt6n