How will Indian retail evolve in the next decade?
At the Hyderabad Retail Summit, leaders from pharmacy, fashion, and jewellery retail share how they are future-proofing their businesses in an era of shifting consumer behaviour, digital acceleration, and data-driven decision making.

💡 Key Takeaways:

Disruption as an opportunity – why established retailers must rethink business models.

Online vs offline – Apollo Pharmacies’ hybrid approach and the rise of omni-channel trust.

Aspirational retail – Neeru’s on positioning, social media storytelling, and experience-led stores.

Jewellery’s digital challenge – PMJ Jewels on why high-value, design-driven products remain store-led.

Data & AI in retail – using analytics for personalised offers, better inventory, and customer retention.

🎙 Speakers
Moderator: Bijou Kurien – Chairman, Retailers Association of India

Panelists:
P. Jayakumar – CEO, Apollo Pharmacies Ltd
Avnish Kumar – Chairman, RAI Telangana Chapter; MD, Neeru’s
Kiran Shinde – CEO, PMJ Jewels
Abhinay PVS – MD, RSB Retail India L