BUSINESS ADMINISTRATION (833) class 12 |
Unit 4 - Communication |
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Business Administration Class 12 Syllabus
Part B: Vocational Skills
Unit 1 – Introduction to Management
Unit 2 –Concept of Management
Unit 3 – Functions of Management
Unit 4 – Communication
Unit 5 – Motivation
Unit 6 – Leadership
Unit 7 – Social Responsibility of Business
Unit 8 – Information Technology and Business

1. Introduction to Management
1.1 Meaning and Definition of Management.
1.2 Importance of Management.
1.3 Characteristics of Management.
1.4 Functions of Management.
1.5 Difference between Management and Administration.

2. Concept of Management
2.1 Principles of Management.
2.2 Nature of Management.
2.3 Concepts and Thoughts of Management.
2.4 Classical, Neo Classical and Scientific Management.

3. Functions of Management
3.1 Meaning and Significance of Functions of Management.
3.2 Planning.
3.3 Organising.
3.4 Staffing.
3.5 Directing.
3.6 Coordinating.
3.7 Controlling.

4. Communication
4.1 Meaning and Definition of Communication.
4.2 Significance of Communication.
4.3 Types of Communication.
4.4 Features of Effective Communication.
4.5 Hurdles of Communication.

5. Motivation
5.1 Meaning, Definition and Significance of Motivation.
5.2 Types of Motivation.
5.3 Motivational Theories.
5.4 Difference between Motivation and Inspiration.

6. Leadership
6.1 Meaning, Definition and Importance of Leadership.
6.2 Types of Leaders.
6.3 Characteristics of a Good Leader.
6.4 Leadership Styles.

7. Social Responsibility of Business
7.1 Business and Society.
7.2 Concept of Social Responsibility.
7.3 Importance of Social Responsibility.
7.4 Corporate Social Responsibility.

8. Information Technology and Business
8.1 Meaning, Definition and Importance of Information Technology.
8.2 Information Technology in Functional Areas of Business.
8.3 Meaning and Scope of E-business.
8.4 Merits and Demerits of E-business.

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