Business architects assist subject matter experts (SME's) in addressing their day-to-day business challenges by facilitating problem-solving discussions, simplifying complex challenges, and identifying the root-causes of problems. By bringing a holistic view and providing clarity, business architects enable SME's to make informed decisions, improve operational efficiency, and bring positive impacts to the day-to-day operations of the organization.

Navid Kheradmand is Founder & Managing Director, Archist (www.archist.com)
Susie Moore is Founder & Manager Director, Moore2it (www.moore2it.com.au)

Few takeaways from this episode:
Problem Solving: Business architects assist SME's in solving day-to-day business problems. SME's may approach business architects when they encounter challenges that are not well-defined or when they need help in understanding the root-causes of issues.
Systems Thinking: Business architects provide a big picture view of the organization. They help SME's see beyond the surface of a problem (i.e., the tip of the iceberg) and identify interconnected issues within the business ecosystem. This systems thinking approach enables SME's to better understand their problems and challenges in a holistic manner and to better define solutions that are more effective and long-lasting.
Simplifying Complexity: SME's rely on business architects to simplify the complexity of operational challenges. Business architects break down complex problems into manageable components, making it easier for SME's to analyze and address them.